It’s February Already!

Well team we are already two months into the new year! We are hitting the ground running making lots of progress here at Bay Star Ambulance. We have some great momentum going here and I would like to thank all of you for your hard work and dedication.

As we have said many times before, you guys and gals are the front lines of this company. Our patients and facilities see you every day and you exemplify professionalism.

By now you should have been provided some of our new Bay Star Comment Cards to be issued to patient and/or patient family member at the conclusion of each patient transport. I highly encourage you to help us with this effort.

This is how it works.. The individual can either scan the barcode with their smartphone and it will direct them to a link on our website to a short 6 question survey. Or they can email us at feedback@baystarems.com. Please provide on the back of the card the incident # of the call along with your crew names. This information is received by management almost immediately. It is our goal to get this feedback to you as well. Your patients and family will appreciate the effort to improve quality.

Also, I want to take this time to introduce a new addition to our team here at Bay Star. We have added ncorso@baystarems.com and let her know. She will be receptive and will help you.

Until next month… keep up the great work and be proud you work with the best in Houston!